Set Up and Track Lead/Contact Information
Follow the procedures in this section to set up lead/contact information and track leads/contacts based on status, qualified stage, and other information.
You may need to accomplish several screens first before accessing the Manage Leads and Contacts application as data from these screens are used in Manage Leads and Contacts.
- Related Topics:
- Auto-Assign Lead/Contact IDs
You have the option to have Costpoint automatically assign the lead/contact ID every time you create a new lead/contact record. You set this up on the Configure Contract Management Settings screen. - Set Up Lead Source Types
Use the Manage Lead Source Types screen to set up lead source types. User- and system-defined lead source types that exist on this screen can be used in lead/contact records in Manage Leads and Contacts. - Set Up Lead Rating Types
Use the Manage Lead Rating Types screen to set up lead rating types. User- and system-defined lead rating types that exist on this screen can be used in lead/contact records in Manage Leads and Contacts. - Set Up Lead/Contact Relationship Types
Use the Manage Lead/Contact Relationship Types screen to set up lead/contact relationship types. User- and system-defined relationship types that exist on this screen can be used in lead/contact records in Manage Leads and Contacts. - Set Up Leads/Contacts User-Defined Labels
Use the Manage Leads and Contacts User-Defined Labels screen to customize labels for the user-defined fields for lead/contract records in Manage Leads and Contacts. - Create a New Lead/Contact Record
You create and maintain lead/contact records on the Manage Leads and Contacts screen. - Run Queries on Lead/Contact Status and Other Information
Use the Query dialog box on the Manage Leads and Status screen to search for leads/contacts based on status, lead/contact ID, qualified stage, and other information.
Parent Topic: Procedures